Mission Statement
Our mission and strategic intent is to be the preferred
link between our suppliers and customers. We will serve our customer’s
outsourcing needs with first-class full service contract manufacturing
services. We will conduct business is such a way that our customers
form a long-term partnership. As a growth company, we will conduct every
aspect of the business with honesty and integrity and we will be committed
to “Doing what we say we will do”.
Vision
Our vision is to become a recognized leader in the motor
sales and service industry and to develop long-term customer loyalty
by providing superior products, services and by adding value to our
customer’s business. Our desire is that:
Our Customers believe that they are the number one priority
of every employee; not that we believe we treat them as the number one
priority, but that our customers believe it.
Our Employees believe that they are an invaluable part
of our organization and are treated with dignity and respect; not that
management believes employees are treated with dignity and respect,
but that each and every employee believes it.
Our Suppliers believe that we are the best advocate for
their products, and provide them maximum value; again, it’s not
what we believe, it’s what they believe that’s important.
Philosophies
The primary responsibility of the advisory board, management, and
employees is to create the maximum continuous rate of value growth through
long-term profits on invested capital and the growth of the company.
To accomplish this Philosophy, we must:
Serve our internal and external customers’ needs and concerns
the same way we want to be served as a customer; Pursue continuous
and innovative quality improvement as the key to the low costs and
superior service required for long-term success;
Expect and encourage employee involvement in the business and quality
process and reward their achievements; Expect and encourage our employees
to understand the need and importance of building strong partnerships
with our internal and external customers, our suppliers and the community
in which we live;
Provide our employees with a good work environment and opportunities
for continuing training and advancement while treating them with respect
and dignity;
Develop and implement explicit strategies for all business segments;
Develop and maintain superior management and organizational structures;
Pursue business opportunities that offer returns commensurate with
their risk;
Conduct our business legally and ethically within the free enterprise
system as a responsible corporate citizen;
Assure market understanding of the values we create.
Corporate Goals
Our goal is the economic pursuit of total customer satisfaction through
continuous quality improvement. To reach this goal, we will listen to,
learn from, and react to the expectations of our internal and external
customers through our quality process. We will be obsessed and driven
by the needs of our internal and external customers. Commitment to this
goal will result in the attainment of our market share and value growth
objectives.
Key beliefs
We respect people and people’s values
We treat others as we wish to be treated
We do business honestly and with integrity
Key Absolutes
Quality is meeting and/or exceeding customers’ expectations
Quality is eliminating all roadblocks and seizing opportunities to add
value
Quality means reaching for perfection—always improving
Quality is measured by the customer—our process is measured by
benchmarks and tracking quality improvement
Key Commitments
Continuous quality improvement
Customer-driven service
Employee involvement and empowerment
Pride in workmanship
Training and recognition for all employees
QUALITY POLICY
US Industrial Automation
“We are committed to providing our customers with Quality products
and services that continually meet and exceed customer expectations…..”
8 Management Principles
Customer Focus – Our Companies must focus their resources on
customer satisfaction.
Leadership – Good leadership increases our effectiveness.
Involvement of People – People at all levels are the essence
of an organization and their full involvement enables their abilities
to be used for the organization's benefit.
Process Approach – A desired result is achieved more efficiently
when activities and related resources are managed as a process.
System Approach to Management – Identifying, understanding and
managing interrelated processes as a system contributes to the organization's
effectiveness and efficiency in achieving its objectives.
Continual Improvement – Continual improvement of the organization's
overall performance is a permanent objective of our organization.
Factual Approach to Decision Making – Effective decisions are
based on the analysis of reliable data and information.
Mutually Beneficial Supplier Relationships – Our organizations
and its suppliers are interdependent; therefore, a mutually beneficial
relationship enhances the ability of both to create value.
